Our Short Guide to Dealing with Noisy Neighbours

A recent Which? Survey found that almost 25% of people have had an issue with nuisance neighbours in the last year. This survey also found that 64% of people dealing with this problem had no idea where to find help and advice.

People are most likely to have disputes with their neighbours in the UK and the most common reason for this contention is noise.

There is only so much a property manager can do when it comes to noisy neighbours so it’s important to check your lease if you live in a block of flats.

So what do you do if you’re having an issue with noisy neighbours?

This guide aims to help and advise residents through all possible options and contingencies to ensure they have all the tools needed to get this issue resolved.

To residents – this is what you need to do

The first thing you should do is speak to your neighbours. One in three people find that this is the only step they need to take and often a chat will solve this problem immediately. Most noisy neighbours genuinely just don’t realise they’re being annoying! Very few people are actually unbothered about the people around them and most are simply unaware.Pick a good time to speak to your neighbour.

For example, avoid doing so if they’re having a party or approach it in a very careful manner. Try and catch them in a public place or have a casual chat over the garden fence or in your building’s landing. This can make it a loss less intimidating for you than knocking on the door and also helps your neighbour not feel attacked. Be reasonable when speaking to your neighbour rather than throwing accusations but have examples on hand to back up your points. It is also a good idea to have a solution in mind (for example, that you would appreciate if they kept their trombone practice before 8pm). If you do feel unsafe, have a friend or relative accompany you.

If talking to your neighbour doesn’t work, you might consider getting the local authority involved. Be aware that noise complaints will go on record and could make it more difficult to sell your property. Escalating the complaint may also escalate tensions. Your neighbour could end up in court so keep this in mind.

Your local authority may suggest mediation and this is something you should consider if you’re serious about reducing the noise. A trained mediator can help you and your neighbour understand each other better, it’s free and often very successful. Mediation is government funded but doesn’t involve the law, which can make it a great alternative to court if both parties are willing to go and get involved with resolving the issue. Court action should only be considered as a last resort.

If the neighbour is a leaseholder, their noisy ways could be in breach of their lease. It is very possible that they could potentially lose their property. Of course, we still recommend talking to your neighbours first!

This is a general letter and some of it may or may not apply to your property. If in doubt please refer to your lease or contact us for more information on 0345 652 0026.

Published: 25th September 2019

Fire Safety – Tragedy at Grenfell Tower

Fire Safety – Tragedy at Grenfell Tower

The blazing fire from the Grenfell Tower was a disaster that should not have happened! Unanswered questions, lack of management and no real communication with the residents all contributed towards the tragedy which could have been averted.

Despite numerous warnings from residents to the council has not helped the situation with some reports of residents even receiving legal letters to drop the case!

Questions have to be raised on those responsible for the fire. The design and maintenance of the building also played a major part in the spread of the fire. Works were carried out which were not compliant with fire regulations which aided the fire to spread rapidly throughout the building!

Our thoughts and prayers are with the families of the victims of the Grenfell Tower Fire and the many others affected by the tragedy.

Fire Risk Assessment

Since 1st October 2006 every block of flats requires a fire safety risk assessment which is an obligation on the landlord.

It has been found that Grenfell Tower didn’t have an update to date fire risk assessment, with no checks on some of the fire extinguisher for years!

It may take some time for us to know exactly how the fire started and the events leading up to the tragedy but what we do know is there are some bad practices within the management by not taking the residents’ concerns seriously. The feedback from the residents who survived the flames that day all seem to agree in unison on the lack of efforts from the management to tackle their safety concerns.

Protecting life should be paramount for the government, local authorities, landlords and managing agents.

Worst tower block fire!

The disaster at Grenfell Tower in west London is the worst tower block fire the UK has ever witnessed.

Investigators are pressing questions over the construction, refurbishment and management of the block, as well as over whether existing building regulations are adequate.

Tragedy – Grenfell tower. The blazing fire was a disaster that should not have happened!



Residents in the block have said the fire started on the fourth floor of the 24-storey building and suggested it may have started due to an electrical fault in the fridge.

Building External Cladding

After some investigation experts advised that the buildings external cladding which was installed as part of a £10m refurbishment which was completed last year, helped the rapid spread of the fire on the outside of the building.

Happy with the Management of your block?

There is no price on safety and at Advance Block Management we are well versed with Health and Safety and Fire Regulations to ensure your block is safe. We work closely with local fire risk assessors to ensure your block is safe and compliant. Reports and risk assessment are arranged and acted upon. In the reports we are told of the items which needs urgent attention accordingly and aim to address this as soon as possible while keeping the residents updated. We work with residents rather than against so therefore having an agent in place that listens to your needs and requirements is very important.

Has your block got an up to date fire risk assessment? Are your agents keeping on top of the maintenance and are they aware of the regulations to ensure the block is compliant?  Does your agent work with you? Do they listen to the residents? Don’t wait until it’s too late! At Advance we have number of fire risk assessors who we work with and arrange this across our blocks.


Contact us on 0345 652 0026

Email: info@advancebm.co.uk

Advance Block Management, The Hive, 51 Lever Street, Manchester, M1 1FN

Advance Block Management, 11 Brindley Place, 2 Brunswick Square, Birmingham, B1 2LP